We don't live in a vacuum or work in isolation. Even in this high-paced technical world, we are always communicating in some way. Since so many of our waking hours are spent working, a great deal of our lives are spent interacting with co-workers, clients and customers. The ability to use effective interpersonal skills helps you build not just better relationships with others, but makes working with them more enjoyable.
Interpersonal skills are vital when... seeking
employment and may be the single most important factor for many recruiters. It was Beatrice Vincent who said ”the people with whom you work reflect
your own attitude. If
you are suspicious, unfriendly and condescending, you will find these unlovely
traits echoed all about you. But if you are on your best behavior, you will
bring out the best in the persons with whom you are going to spend most of your
working hours.”
Interpersonal skills are the skills we use to interact
with other people. Good interpersonal skills allow you to participate
effectively as a member of a team, satisfy customers and clients' expectations,
negotiate, make decisions, manage your time efficiently, take responsibility,
and work effectively with other employees. Well-honed interpersonal
skills allow us to empathise and build rapport with colleagues and clients, leading
to a better working environment which can be less stressful.
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